Following on from her talk in July we were once again joined by Kate Urwin of Yorkshire Energy Doctors. In this talk, Kate updated us on the government’s energy price guarantee and the help that was available from the government in relation to energy costs along with tips on how to save energy.
00:00 – First Marker
01:58 – Kate Urwin Introduction
03:58 – Energy Prices
07:45 – Managing your Bills
10:53 – Question – What happens to the price cap in energy prices fall?
12:24 – Question – Should people switch to prepayment as an alternative to Direct Debit
14:43 – Question – How easy is it to switch from a prepayment meter
16:11 – Question – What about off-grid fuel
19:18 – Question – What happens to people on a communal supply
20:12 – Update on Government Help
22:57 – Question – Timeline for receiving the £400 discount
23:27 – Question – What happens if you don’t receive the discount
24:37 – Question – Is the £650 instead of the £400
25:52 – Question – What bank account is the payment made into
28:59 – Question – Is it £300 per household
29:20 – Question – Will all pensioners receive the payment
29:49 – Question – Is the disability payment £150 per household or per individual
30:32 – Question – Are these one-off payments?
31:16 – Scams
32:24 – Question – How does the scam work
33:15 – Update on Warm Home Discount
36:41 – Electricity use of appliances
40:54 – Question – Fridge Freezers
41:27 – Question – Making the Freezer more efficient
43:10 – Question – Smart Meters
46:42 – Question – Smart Meters and dual rate tariffs
47:39 – Question – Requesting an Accessible In-Home Display
51:10 – Complaints against energy companies
52:04 – Question – Can people in flats have smart meters
53:15 – Question – Appliances on Standby
54:51 – Question – Do you need internet for a smart meter
55:36 – Question – Renewable Energy
57:41 – Question – Hive Radiator Valves
