For our July Live Well session, we were joined by Kate Urwin, the Yorkshire Energy Doctor. In this video, Kate talks about how to best manage your home energy bills, what government help is available and the priority services register. She also answers questions about Fixed vs Variable Rate plans, Economy 7, direct debits and smart meters.
You may also find this video demonstrating accessible in-home displays by Outlookers helpful. A smarter way to read the meter – https://youtu.be/XhxK7G_M520
00:00 – Start
00:48 – Intro
01:38 – Kate Urwin
03:36 – Energy Price Cap
04:38 – Price Rises
05:35 – Existing Fixed Price Deals
05:53 – If your existing fixed deal has ended
06:25 – Should you be on a fixed deal
06:53 – Switching Supplier
07:18 – Direct Debits
08:09 – Ensure Direct Debit payments are adequate
08:29 – Prepayment Meters
08:57 – Switch to Direct Debit
09:39 – Give regular Meter Readings
10:44 – Question – Topping up your prepayment Meter to beat price rises
12:43 – Question – Direct Debit Oil Supplier
13:44 – Question – Direct Debit increases when in Credit
14:43 – Question – Long term fixed rate deals
16:55 – Question – Night and Day Rates
19:30 – Question – Economy 7 Price Difference
21:56 – Government Help
26:08 – Question – Deadline for receiving payment
27:37 – Question – Old and New Government Bill Estimates
28:47 – Question – Shorting the Assessment Period
29:39 – Question – What will bring prices back down?
31:16 – Question – Support for Charities with Energy Costs
32:36 – Suppliers Going Bust
34:47 – Question – Standing Charge
35:42 – Question – Is the standing charge covered by the price cap
36:29 – Comment – Newer pricing models
37:31 – Question – Standing Charge for Gas
38:37 – Smart Meters
40:44 – Comment – Accessible Inhouse Display
41:52 – Question – Accessible Boiler Controls
45:13 – Devices on Standby
47:41 – Amount of power used by common appliances
51:12 – Energy Performance Certificate
52:15 – Grants for Insulation
52:36 – Priority Service Register
55:07 – Savings on Water Bills
